![]() ![]() The main difference between My Medical Record and other information we hold about your healthcare is that the information in the website belongs to you. Please speak to your healthcare team to enquire whether they are offering My Medical Record. Please note that My Medical Record is currently only available for some patients within a few specialities. If you have forgotten your password you can reset it on the My Medical Record system. You will need your email address that you provided us with and your password. If you have been invited to use My Medical Record you can access the system here. Once registered, you can log in to view information sent to you by the hospital and record information about your condition. You can register using your email address and mobile phone number. We have developed this free service because our research has shown that patients value the ability to have access to their hospital information online. The service has the potential to contain a complete summary of your medical history, enabling you to manage your healthcare from home. It is a secure website providing you with access to your own online health record, containing information jointly managed and maintained by you and us. To cancel your MyHealth account, call the MyHealth Help Desk, toll-free at any time, at 1-80.My Medical Record is a system that gives you more opportunity to manage your own hospital care, allowing you to connect with clinicians and receive information online to reduce the need for hospital appointments. While the MyHealth Help Desk support staff can assist you with you account access, they do not have access to any of your personal health information. Please be assured that your personal health information is kept confidential at Island Health and only stored within Canada. The MyHealth Help Desk is located in Missouri, United States. to 4 p.m.)įor technical support, call the MyHealth Help Desk, toll-free at any time, at 1-80. If you believe any of the information in your record is inaccurate: Contact Health Information Management at (Monitored Monday to Friday, 8 a.m. You can also contact HealthLinkBC (Dial 811), which provides access to non-emergency health information and advice in British Columbia. Questions about your health care should be directed to your family doctor (primary care provider) or specialist. Request Access to Someone Else's MyHealth Account MyHealth Support Need access to someone else's MyHealth account? Proxy access allows a third party to access someone else's MyHealth account when the individual has consented, or the person is authorized to act on their behalf. This includes access to health information for a child/minor, adolescent or adult. Request Access to Someone Else's MyHealth Account Collection and Use of your Email and Phone Number.How to Manage Messages (Adult Cystic Fibrosis Patients).How to Manage Appointments (Adult Cystic Fibrosis Patients).How to Review Laboratory Results, Medical Imaging Reports and Appointments.How to set up and log in to your MyHealth account.Maintaining Security and Privacy with your MyHealth account (video) Quick Reference Guides MyHealth Frequently Asked Questions (webpage)Īccount Setup: How to create a MyHealth account (video) Request proxy access to someone else’s MyHealth account.View certain appointment details and instructions.Access and view certain Island Health clinical documents from medical staff (physicians, nurse practitioners and midwives).Access and view Island Health medical imaging reports.Access and view Island Health lab results.When you enroll in MyHealth, you will be able to: MyHealth User Experience Infographic MyHealth Features MyHealth Brochure for viewing and printing. No referral is required to enroll in MyHealth. MyHealth is the “patient view” subset of your electronic health record, which your health care team uses to provide you with care. It allows you to take ownership of your health and participate actively with your family doctor (primary care provider) or specialist. The MyHealth patient portal is a secure website that gives you convenient, 24/7 access to your Island Health personal health information from anywhere with an internet connection. MyHealth Frequently Asked Questions (FAQs)Īccess your results and clinical notes online.Sexually Transmitted & Blood Borne Infection Services.Orthotics, Prosthetics & Seating Services.End-of-Life, Hospice & Palliative Services.Communicable Disease Prevention & Control Services.Children & Youth Rehabilitation Services.Assisted Living & Long-Term Care Services.
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